Your Customers Are Already on WhatsApp. Meet Them There.
WhatsApp is the most used communication platform in South Africa — with over 90% of smartphone users active on the platform daily. The WhatsApp Business API transforms this everyday messaging tool into a powerful, automated business communication and sales engine. At DAA, we integrate, configure, and manage WhatsApp Business API solutions that help your business communicate smarter, convert faster, and retain customers longer.
From automated response systems and broadcast campaigns to appointment reminders and transactional notifications — we build WhatsApp solutions that work around the clock, handling customer communication at scale without adding to your team’s workload. This is how modern South African businesses stay connected with their customers.
Automate. Engage. Convert. At Scale.
The WhatsApp Business API is not just a messaging tool. It is a complete customer engagement and sales automation platform. We build systems that nurture leads, close sales, and retain customers — all through the app your customers already use every day.
Frequently asked question
(001)What is the difference between WhatsApp and the WhatsApp API?
The standard WhatsApp Business app is limited to one device and manual messaging. The API allows automation, bulk broadcasting, and integration with your business systems at scale.
(002)Is WhatsApp marketing legal in South Africa?
Yes — provided you have opt-in consent from your contacts. We build fully compliant opt-in systems as part of every setup.
(003)How many contacts can I message with the API?
The API supports messaging at scale — from hundreds to hundreds of thousands of contacts — depending on your tier and message quality rating.
(004)Can I send images, videos, and documents via the API?
Yes. The WhatsApp Business API supports rich media including images, videos, PDFs, and interactive buttons.
(005)How long does it take to set up?
A standard WhatsApp Business API setup takes 1- 2 days. Chatbot development and configuration lead time can vary, depending on complexity.
(006)Do you manage the campaigns for us?
Yes. We offer full campaign management — from strategy and content creation to scheduling, sending, and performance reporting.
